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Natural Language Is Hard: 5 Reasons Your Chatbot Isn’t Working These technologies work together to create intelligent chatbots that can handle various customer service tasks. As we see advancements in AI technology, we can expect chatbots to have more efficient and human-like interactions with customers. NLU struggles with homographs — words that are spelled the […]

Everything You Need Know About Chatbots in Healthcare Chatbots will likely be more deeply integrated with EHR systems, allowing them to access and analyze patient data in real time. This integration will enable personalized healthcare advice and reminders tailored specifically to the patient’s medical history and current health status. Future healthcare chatbots are expected to […]